Warranty Administrator
Job Reference: 7146
Salary: £28k – 31k per year
Salary per: Annum
Sector: Car Dealership
Job Description
Our client is a Prestige dealer looking to recruit an experienced, Warranty Administrator / Supervisor for their dealership.
The client is looking for a professional, enthusiastic and experienced individual to join their team. This position is ideally to be a Warranty Supervisor, but the client will also consider a Warranty Administrator with a view to progressing to the Warranty Supervisor role.
Warranty Administrator/Supervisor Role:
To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
Ensure all administrative functions within the warranty department are carried out in accordance with company policies
Administer warranty policy in the best interests of the dealership, manufacturer and customer
To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
Maintain knowledge on all warranty procedures and documentation
Support other staff members on all warranty related matters
Responsible for Warranty administration for a 5 bay workshop
About You:
Experience in a Warranty Administrator, Supervisor, or Manager role is required
Main dealership experience is essential
Ideally competent in using Kerridge/ADP
Organised and efficient to deal with the volume of paper work
Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
Disciplined with a passion for attention to detail
Be a professional, enthusiastic and experienced individual
Package:
Basic Salary Range £23,000 – £26,000, OTE £28,000 – £31,000
Contact:
James Frost – Jago Consultants
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