Warranty Administrator
Job Reference: 7744
Salary: £26k – 29k per year
Salary per: Annum
Sector: Car Dealership
Job Description
Full-time Warranty Administrator needed for a franchised car dealership. Previous experience within the motor trade is essential for this Warranty Administration role.
Salary £DOE
Location: Edgware – relocating to Hatfield
My client is a main franchised car dealership near Edgware, looking to recruit a Warranty Administrator for their team. This position will be overseeing the Warranty claims process for a multi-branded car dealership.
Warranty Administrator Role:
- To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
- Ensure all administrative functions within the warranty department are carried out in accordance with company policies
- Administer warranty policy in the best interests of the dealership, manufacturer and customer
- To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
- Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
- Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
- Maintain knowledge on all warranty procedures and documentation
- Support other staff members on all warranty related matters
About You:
- Automotive experience, ideally with Warranty experience, or someone looking to progress their career into Warranty.
- Organised and efficient to deal with the volume of paper work
- Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
- Disciplined with a passion for attention to detail
- Be a professional, enthusiastic and experienced individual
Salary
Basic salary £DOE plus bonus
Contact: James at Jago Consultants
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