IT Support Specialist
Job Reference: 8153
Salary: £28k – 30k per year
Salary per: Annum
Sector: Permanent
Job Description
IT Support Specialist required. Our client is the leading provider of outside broadcasting, fixed rig, remote production and media workflow solutions. With over 30 years of experience serving the broadcast and live events industry, they deliver the highly quality content with credits including The Championships at Wimbledon, The Premier League, British Horse Racing, Big Brother, Love Island and the award-winning channel 4 ‘Educating..’ series.
This is an exciting opportunity to continue your career in a growing IT department. The purpose of this role is to help & support the IT infrastructure and employee-related IT Support cases for all of the UK offices and employees. You will have the opportunity to assist the growth & maintenance of multiple locations and computer networks across the brand, along with managing the server infrastructure that is primarily a Microsoft environment.
This is a remote position, however you will need to be based in the Bracknell / Milton Keynes / Crawley area for the odd occasion of travelling to the office.
Position Responsibilities
- Operate & maintain all corporate computer systems and cloud environment
- Perform systems and security monitoring
- Regular data and operating system backups, patches and software updates
- Configure, deploy and maintain local and remote IT equipment
- Assist deployments of new hardware and software solutions
- Assist with the planning, documentation and execution of IT projects
- Provide 1st and 2nd line support to employees
- Ensure IT tasks are completed within the SLA
Position Requirements
- Minimum of 2 years in an IT Support role
- Degree in IT – Not essential
- Microsoft, Adobe knowledge
- Citrix knowledge – not essential
- Proficient knowledge of Microsoft Windows Server and Desktop Operating Systems
- LAN/WAN Technologies
- Active Directory & Group Policy knowledge
- VoIP Management and Apple MAC OS is a bonus
- Excellent communication & customer service skills
- Able to use own initiative and deliver superior service
Position Remuneration
- 4 days on (including 1 weekend day) and 3 days off.
- Salary £30,000
- 23 days holiday plus bank holidays
- Medical, dental and vision coverage
- Pension Scheme
- Discount programs and Life insurance
- Career progression
- Many other benefits discussed at interview stage
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