Warranty Administrator
Job Reference: 9840as
Salary: Market related
Salary per: Annum
Sector: Car Dealership
Job Type: Permanent
Job Location: Basingstoke
Job Description
Part Time or Full Time Warranty Administrator needed by Automotive Motor Garage in the Basingstoke area. Previous experience within the motor trade is essential for this Warranty Administration role. The position is either Part Time or Full Time.
Salary negotiable depending on experience.
Location: Basingstoke, Hampshire
Our client is a motor vehicle garage looking to recruit a Warranty Administrator.
Warranty Administrator Role:
- To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
- Ensure all administrative functions within the warranty department are carried out in accordance with company policies
- Administer warranty policy in the best interests of the dealership, manufacturer and customer
- To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
- Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
- Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
- Maintain knowledge on all warranty procedures and documentation
- Support other staff members on all warranty related matters
About You:
- Automotive experience
- Organised and efficient to deal with the volume of paper work
- Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
- Disciplined with a passion for attention to detail
- Be a professional, enthusiastic and experienced individual
Salary negotiable depending on experience.
I look forward to hearing from you with regards to the Warranty Administrator role in the Basingstoke area.
Contact: Andy at Jago Consultants
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