Service Advisor


Job Reference: 10074GL

Salary: £28k – 40k per year

Salary per: Annum

Sector: Car Dealership

Job Type:

Job Location:

Job Description

We are working with a Car Main Dealership in Basingstoke, who are actively looking for a Senior Service Advisor to join their friendly team. Strong Customer Service background essential!

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

For this Senior Service Advisor position you will have:

  • Previous experience as a Service Advisor in a car garage / main car dealership
  • Enthusiastic and passionate about the motor trade
  • Full driving licence
  • Excellent communication skills
  • Excellent Customer Service skills

As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
If you are looking to build your career as a Senior Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.

Salary and Hours 

Basic £28,000 OTE £40,000

Monday to Friday 8am – 6pm 1 in 4 Saturdays 8am to 1pm (Paid as overtime)

Contact: Gary at Jago Consultants

 

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