IT Support Technician
Job Reference: 7764as
Salary: £25k – 30k per year
Salary per: Annum
Sector: Permanent
Job Description
Role: IT Support Technician – Office Based (York)
Sector: In-House IT Support
Location: York
Salary is upto £30,000 depending one experience
As the in-house IT Technician, you will be responsible for the day-to-day operation and maintenance of the IT systems, ensuring they are available to support the needs of the business. You will be an experienced IT Technician with strong organisation & communications skills.
IT Support Technician Responsibilities:
- Providing technical support for staff, both hardware- and software-related, over the telephone or face-to-face, as appropriate.
- Providing technical support for telecoms issues, including smart phones and support for VOIP system issues.
- Liaising with third party providers for server, photocopier/printer and telephone system support as necessary, to ensure timely resolution of technical problems. • Assisting with administration of users, groups and security policies, and providing home visits for technical setup of remote workers as necessary.
- Ensuring continuity of service by monitoring service and network performance, proactively dealing with network and server issues as they arise.
- Any other duties which from time to time are required by the firm.
IT Support Technician Key Skills:
- Strong interpersonal skills, team player.
- Articulate, literate and numerate.
- Previous experience of working in IT Support
- Excellent knowledge of Windows 7-10, Windows Server 2012R2 and 2016, MS Office 2016 and Office 365.
- Experience of supporting printers and multifunctional devices, remote connections and mobile devices.
- Experience of RDS environments, and ideally Citrix environments.
- Understanding of IT security.
- Network experience including running of cables, configuring routers and switches.
- Ability to build and maintain PCs and laptops.
- Full driving licence and own vehicle.
A minimum of 12 months experience in a similar environment is required, either with an IT Support company or within an in-house support department.
I look forward to hearing from you with regards to the IT Support Technician Vacancy in York, paying a salary of upto £30,000.
Contact: Andy at Jago Consultants
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