IT Support Technician

Job Reference: 7303as1

Salary: £23k – 25k per year

Salary per: Annum

Sector: Permanent

Job Type:

Job Location:

Job Description

Role:      IT Support Technician – Remote Working
Sector:      MSP IT Support Company
Location:     Bristol (ideally to live within 30 miles) so Cardiff, Gloucester, Weston, Bath, Chippenham etc will be fine.

This is an opportunity to join a well-established IT Support Company, based in Bristol, providing support to a variety of customers across the area. They are looking for an enthusiastic person to join the busy IT team.

Working from home you will be supporting their customers via telephone, email and remote support tools. As part of the desktop support role you will get the chance to be hands-on with all server and desktop products, as well as a variety of networking and other components such as routers, printers and bespoke applications.

Full training will be provided and you will be joining an experienced team. For the right candidate there are progression opportunities within the company.

IT Support Engineer – Essential skills:

  • Ideally, a minimum of 12-months experience working in a similar IT Support role 
  • Knowledge of Microsoft Office 

    2010 / 2013 / 2016

     / Office365 would be an advantage

  • Maintenance and troubleshooting of printers
  • Good communication skills – written and verbal
  • Ability to work as part of a team
  • Ability to diagnose faults and find solutions.
  • Ability to maintain strong relationship with customers
  • Able to follow agreed procedures and documentation
  • A base understanding of networking protocols and devices

A minimum of 12 months experience in a similar environment is required, either with an IT Support company or within an in-house support department.

A basic salary range of upto £25,000 (depending on experience)

Progression opportunities within the company

To apply for this position, candidates must be eligible to live and work in the UK, with a driving license and own transport would be required. You will need to go out twice a month to visit clients and go into the office. Fuel expenses will be paid.

I look forward to hearing from you with regards to the T Support Technician Vacancy.

Contact: Andy at Jago Consultants

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