IT Manager

Job Reference: 8286

Salary: £33k – 40k per year

Salary per: Annum

Sector: Permanent

Job Type:

Job Location:

Job Description

IT Operations Manager required. Our client is a small UK based IT organisation who pride themselves on providing a professional IT support service across Susses. 


They are now looking for an experienced IT operations manager to join their team based in Newhaven. 50% office based, 50% on-site.


Position Overview


  • Managing workloads
  • Making sure SLA’s are adhered too 
  • Help with training new staff
  • Liaising with the accounts and HR Director with any issues
  • Provisioning and ordering of services both hardware, cloud and software
  • Helping out with the Helpdesk 
  • Identify emerging issues and is a knowledge expert
  • Ensure that the infrastructure is available within service level agreements 
  • To maintain close working relationships with users, 3rd parties, vendors and stakeholders. 
  • Manage the resolution of major operational incidents


Position Remuneration 


  • Experience in an manageable IT role
  • Active Directory
  • Good knowledge of server 2016 – 2019
  • Good understanding of VoIP tech
  • DBS is required
  • Excellent customer service skills
  • Office 365 and networking knowledge
  • Knowledge of virtualisation
  • Problem-solving skills


Position Remuneration 


  • Monday to Friday 9am – 5pm
  • Salary £33,000 – £40,000 DOE
  • 25 days holiday including bank holiday (Extra day off each year of service)
  • Pension Scheme
  • Free Parking
  • Use company car if you need to go to an IT appointment
  • Company events 



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