Customer Service Advisor


Job Reference: 8127js

Salary: £32.8k – 38.6k per year

Salary per: Annum

Sector: Car Dealership

Job Type:

Job Location:

Job Description

Job role – Service Advisor

Location – Slough

Salary – Dependant on experience (up to £38,600 OTE)

I am recruiting for an automotive dealership in the Slough area who are looking for an experienced Service Advisor to join their hugely successful dealership.

The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.

Service Advisor job duties include:

  • To Manage all service telephone and Walk-in enquires
  • To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
  • To progress and update the customer throughout the day
  • To discuss and up-sell additional work to the customer.
  • Advise, and forward diarised unsold work
  • Carry out inspections where necessary prior to handover to customer
  • To ensure you deliver outstanding customer satisfaction

To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including:

  • Teamwork
  • Ability to multi-task
  • Ability to work to deadlines
  • Confident and professional communication skills
  • Highly Organised
  • Ideally have previous experience as a service advisor
  • A good technical knowledge of vehicles
  • To have a positive, customer focused attitude and approach to your work
  • To have a valid driving licence

For more information on the Service Advisor role, or to discuss other opportunities please get in touch with Jamie at Jago Consultants.

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