Customer Service Advisor
Job Reference: 8030js
Salary: £28k – 35k per year
Salary per: Annum
Sector: Car Dealership
Job Type: Permanent
Job Location: Royal Tunbridge Wells
Job Description
Job role – Service Advisor
Location – Tunbridge Wells
Salary – Dependant on experience (up to £35,000 OTE)
I am recruiting for a very fast growing automotive dealership in the Tunbridge Wells area who are looking for an experienced Service Advisor to join their hugely successful dealership.
The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.
Service Advisor job duties include:
- To Manage all service telephone and Walk-in enquires
- To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
- To progress and update the customer throughout the day
- To discuss and up-sell additional work to the customer.
- Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- To ensure you deliver outstanding customer satisfaction
To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including:
- Teamwork
- Ability to multi-task
- Ability to work to deadlines
- Confident and professional communication skills
- Highly Organised
- Ideally have previous experience as a service advisor
- A good technical knowledge of vehicles
- To have a positive, customer focused attitude and approach to your work
- To have a valid driving licence
For more information on the Service Advisor role, or to discuss other opportunities please get in touch with Jamie at Jago Consultants.
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