Aftersales Manager
Job Reference: 6579
Salary: £60k – 65k per year
Salary per: Annum
Sector: Car Dealership
Job Description
Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their department.
Aftersales Manager Role:
To oversee all aspects of the Aftersales operations
Reviewing CSI surveys and other measures for monitoring customer satisfaction
To challenge and drive the performance of the Service & parts staff
Manage, coach and motivate your team to build long-term staff delight and potential progression
Controlling costs for the department
Monitoring performance against agreed targets / budgets
To control the recruitment process, as required
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends
Aftersales Manager Requirements:
Previous experience as an Aftersales Manager with a franchised dealership background is essential
You will need to be a ‘leader’ of people and an ambassador for the brand and dealergroup.
Prestige experience would be an advantage but not essential
Can demonstrate a stable career path.
Must have a proven track record of success within your career
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
Package:
Basic £40,000 – £50,000
OTE £60,000 – £65,000
Contact:
James Frost – Jago Consultants
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